LEGAL INFORMATION

Terms and Conditions

Last Updated: January 10, 2025

Welcome to Berry's Tree Pro. These Terms and Conditions govern your use of our website and services. By accessing our website at berrystreepros.com or engaging our tree removal services, you agree to be bound by these terms. Please read them carefully.

1. Agreement to Terms

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

Berry's Tree Pro reserves the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

2. Services Provided

Berry's Tree Pro specializes in professional tree removal services for premium projects ($1,000+). Our services include but are not limited to:

  • Dangerous tree removal near structures
  • Large tree takedowns and removals
  • Emergency tree removal services (24/7)
  • Property clear-outs and land clearing
  • Storm damage cleanup and emergency response

Important: We focus on challenging, high-value projects and do not accept small jobs. All projects are subject to assessment and approval.

3. Estimates and Pricing

All estimates provided by Berry's Tree Pro are free of charge and non-binding until a written contract is signed by both parties. Estimates are valid for 30 days from the date of issue unless otherwise specified.

Final pricing may be subject to change if:

  • Site conditions differ from the initial assessment
  • Additional work is requested by the client
  • Unforeseen hazards or complications arise

Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, check, and major credit cards.

4. Scheduling and Cancellations

Service appointments are scheduled based on availability and weather conditions. Berry's Tree Pro reserves the right to reschedule services due to inclement weather, equipment issues, or safety concerns.

Cancellation Policy: Clients may cancel or reschedule appointments with at least 24 hours notice without penalty. Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee.

5. Insurance and Liability

Berry's Tree Pro is fully insured with general liability and workers' compensation insurance. Proof of insurance is available upon request.

While we take every precaution to prevent property damage, Berry's Tree Pro is not liable for:

  • Pre-existing property damage not disclosed during the initial assessment
  • Damage to underground utilities not properly marked by utility companies
  • Damage caused by acts of God, including storms, lightning, or natural tree failure
  • Damage to lawns, landscaping, or septic systems unless caused by gross negligence

Clients are responsible for ensuring that all underground utilities (water, gas, electric, etc.) are properly marked before work begins. Contact Mississippi 811 at least 2 business days before scheduled service.

6. Client Responsibilities

Clients agree to:

  • Provide accurate information about property conditions, tree locations, and any hazards
  • Ensure all underground utilities are marked before work begins
  • Provide clear and safe access to the work area for equipment and personnel
  • Keep children and pets away from the work area during service
  • Notify Berry's Tree Pro of any property concerns before work begins
  • Obtain any necessary permits or approvals required by local authorities

7. Safety and Work Area

Safety is our top priority. Berry's Tree Pro follows all industry safety standards and OSHA regulations. For your safety and ours:

  • Only authorized Berry's Tree Pro personnel are allowed in the work area
  • Clients must maintain a safe distance from all work activities
  • We reserve the right to stop work if unsafe conditions are present
  • Heavy equipment will be used and may cause temporary disruption to your property

8. Wood and Debris Removal

Unless otherwise agreed in the written contract, Berry's Tree Pro will remove all tree debris from the property. Options include:

  • Full Removal: All wood and debris hauled away (included in most projects)
  • Firewood Option: Leave cut wood on property for client use (credit may apply)
  • Stump Grinding: Available as an additional service (separate pricing)

Berry's Tree Pro is not responsible for stump removal unless explicitly included in the contract.

9. Warranty and Guarantees

Berry's Tree Pro guarantees professional, high-quality workmanship on all projects. We stand behind our work with the following commitments:

  • Quality Workmanship: All work performed to industry standards
  • Professional Equipment: State-of-the-art machinery and tools
  • Experienced Crew: Trained and certified arborists
  • Complete Cleanup: Property left clean and tidy

No Warranty: We do not warrant against future tree failure, disease, pest infestation, or damage from natural causes after service completion.

10. Website Use and Intellectual Property

All content on berrystreepros.com, including text, images, logos, and graphics, is the property of Berry's Tree Pro and is protected by copyright laws.

You may not:

  • Reproduce, distribute, or modify website content without permission
  • Use our website for any unlawful purpose
  • Attempt to hack, disrupt, or damage our website
  • Submit false or misleading information through contact forms

11. Privacy and Data Collection

Berry's Tree Pro respects your privacy. When you submit a contact form or request an estimate, we collect:

  • Name, email address, phone number, and property address
  • Project details and service requests

We use this information solely to:

  • Respond to your inquiries and provide estimates
  • Schedule and perform tree removal services
  • Send service updates and follow-up communications

We will never sell, rent, or share your personal information with third parties except as required by law or to provide our services (e.g., payment processing).

12. Limitation of Liability

To the fullest extent permitted by law, Berry's Tree Pro's total liability for any claims arising from our services shall not exceed the amount paid for the specific service in question.

Berry's Tree Pro is not liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities.

13. Dispute Resolution and Governing Law

These Terms and Conditions are governed by the laws of the State of Mississippi. Any disputes arising from our services or these terms shall be resolved through:

  1. Negotiation: Good faith discussions between the parties
  2. Mediation: If negotiation fails, non-binding mediation
  3. Arbitration: Binding arbitration in Hattiesburg, Mississippi

Any legal action must be brought in the courts of Forrest County, Mississippi. Both parties agree to waive the right to a jury trial.

14. Emergency Services

Berry's Tree Pro offers 24/7 emergency tree removal services. Emergency service rates may differ from standard pricing due to:

  • After-hours or weekend response
  • Urgent response time requirements
  • Dangerous or hazardous conditions
  • Storm damage or natural disaster situations

Emergency service pricing will be communicated and agreed upon before work begins whenever possible.

15. Entire Agreement

These Terms and Conditions, along with any signed service contract, constitute the entire agreement between Berry's Tree Pro and the client. They supersede all prior oral or written agreements.

Any modifications to these terms must be made in writing and signed by both parties. No verbal agreements or promises are binding unless documented in writing.

16. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original.

17. Customer Satisfaction

Your satisfaction is important to us. If you have any concerns about our services, please contact Berry directly at (601) 596-7881 or [email protected].

We are committed to addressing all legitimate concerns promptly and professionally.

Questions About Our Terms?

We're here to help clarify anything you need

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms were last updated on January 10, 2025.

LEGAL INFORMATION

Terms and Conditions

Last Updated: January 10, 2025

Please read these terms and conditions carefully before using our services or website.

Questions About These Terms?
Contact Berry's Tree Pro directly

1. Agreement to Terms

By accessing and using the services provided by Berry's Tree Pro (operating in Hattiesburg, MS and surrounding areas), you accept and agree to be bound by the terms and conditions of this agreement. If you do not agree to these terms, you may not use our services or website.

These terms apply to all visitors, users, and others who access or use our tree removal services, website (berrystreepros.com), or any related communications.

2. Services Description

Berry's Tree Pro provides professional tree removal and related services including, but not limited to:

  • Large and dangerous tree removal
  • Emergency storm cleanup and tree removal
  • Property clear-outs and land clearing
  • Tree removal near structures and power lines
  • Premium tree removal projects ($1,000+ minimum)

Important: Berry's Tree Pro specializes in challenging, high-value tree removal projects. We focus on difficult jobs that other companies won't handle. Minimum project value is typically $1,000+.

3. Estimates and Pricing

3.1 Free Estimates: We provide free, no-obligation estimates for tree removal projects. Estimates are based on site inspection and may be subject to change if conditions differ from the initial assessment.

3.2 Pricing: All pricing is provided in writing and must be agreed upon before work begins. Prices may increase if unforeseen circumstances arise during the project (e.g., hidden utility lines, structural issues, property access problems, weather delays).

3.3 Payment Terms: Payment is due upon completion of work unless otherwise agreed in writing. We accept cash, check, and electronic payments. A deposit may be required for large projects.

3.4 Emergency Services: Emergency tree removal services may be subject to premium pricing due to urgency and 24/7 availability.

4. Client Responsibilities

By engaging our services, you agree to:

  • Property Access: Provide clear and safe access to the work area, including driveways and gates
  • Property Lines: Accurately identify property boundaries and obtain permission for work on neighboring properties if necessary
  • Utilities: Mark or identify underground utilities, septic systems, and irrigation lines. Client is responsible for utility location services (e.g., calling 811)
  • Pets and Children: Keep pets and children away from the work area during operations
  • Disclosure: Inform us of any known hazards, including underground utilities, structures, or environmental concerns
  • Permits: Obtain any necessary permits required by local authorities unless otherwise agreed in writing

5. Liability and Insurance

5.1 Insurance Coverage: Berry's Tree Pro maintains general liability insurance and workers' compensation insurance as required by law. Proof of insurance is available upon request.

5.2 Property Damage: While we take every precaution to protect your property, tree removal is inherently unpredictable. We are not liable for damage to lawns, landscaping, driveways, or other property features that may be impacted by heavy equipment or falling debris, unless caused by gross negligence.

5.3 Underground Utilities: Berry's Tree Pro is not responsible for damage to underground utilities that were not properly marked or disclosed by the property owner prior to work beginning. It is the client's responsibility to contact utility location services.

5.4 Acts of Nature: We are not liable for delays, cancellations, or damage caused by weather, natural disasters, or other acts of nature beyond our control.

Fully Insured and Professional: Berry's Tree Pro operates with full insurance coverage to protect both our team and your property. We maintain high safety standards on every job.

6. Warranty and Guarantees

6.1 Workmanship Guarantee: We guarantee that all work will be performed in a professional, workmanlike manner consistent with industry standards. If you are unsatisfied with our work, contact us within 7 days of completion.

6.2 No Warranty on Trees: We do not guarantee the health, growth, or survival of any remaining trees after removal of adjacent trees. Tree health can be affected by many factors beyond our control.

6.3 Stump Removal: Unless specifically contracted, stump grinding/removal is not included in tree removal services. Ground settling may occur after stump removal.

7. Cancellation and Rescheduling

7.1 Client Cancellation: Clients may cancel or reschedule services with at least 24 hours notice without penalty. Cancellations with less than 24 hours notice may result in a cancellation fee.

7.2 Our Cancellation: Berry's Tree Pro reserves the right to cancel or reschedule services due to weather, equipment failure, safety concerns, or other unforeseen circumstances. We will provide as much notice as possible.

7.3 Deposits: Any deposits paid are non-refundable if work has already begun or if materials have been purchased specifically for your project.

8. Safety and Work Area

8.1 Work Zone: For safety reasons, clients, family members, and pets must stay clear of the work area during operations. Only authorized Berry's Tree Pro personnel are allowed in the work zone.

8.2 Property Protection: We will make reasonable efforts to protect your property, but clients should remove valuable items, vehicles, and outdoor furniture from the work area prior to our arrival.

8.3 Debris and Cleanup: Unless otherwise specified in writing, we will remove tree debris and clean the work area. Clients are responsible for any special cleanup requests beyond standard tree removal.

Safety First: Tree removal is dangerous work. Please follow all safety instructions provided by our crew. Failure to comply with safety instructions may result in work stoppage.

9. Website Use and Privacy

9.1 Information Collection: When you contact us through our website, phone, or email, we collect personal information such as your name, email address, phone number, and property address. This information is used solely to provide you with tree removal services and respond to your inquiries.

9.2 Information Protection: We take reasonable measures to protect your personal information. We do not sell, rent, or share your information with third parties except as necessary to provide our services (e.g., insurance verification).

9.3 Cookies and Tracking: Our website may use cookies and analytics tools to improve user experience and track website performance. You can disable cookies in your browser settings.

9.4 Communications: By providing your contact information, you consent to receive communications from Berry's Tree Pro regarding your service request, estimates, scheduling, and follow-up. You may opt out at any time.

10. Intellectual Property

All content on the Berry's Tree Pro website, including text, graphics, logos, images, and website design, is the property of Berry's Tree Pro or its content suppliers and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without express written permission from Berry's Tree Pro.

11. Limitation of Liability

11.1 Maximum Liability: Berry's Tree Pro's total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific services that gave rise to the claim.

11.2 Consequential Damages: In no event shall Berry's Tree Pro be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses.

11.3 Third-Party Claims: Berry's Tree Pro is not responsible for any claims, damages, or losses caused by third parties, including neighboring property owners, utility companies, or local authorities.

Legal Protection: These limitations of liability are essential to keeping our services affordable while maintaining comprehensive insurance coverage for legitimate claims.

12. Dispute Resolution

12.1 Good Faith Resolution: In the event of any dispute, both parties agree to first attempt to resolve the matter through good faith negotiations and direct communication.

12.2 Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the State of Mississippi, without regard to its conflict of law provisions.

12.3 Jurisdiction: Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in Forrest County, Mississippi, and the parties hereby consent to the personal jurisdiction of such courts.

13. Indemnification

Client agrees to indemnify and hold harmless Berry's Tree Pro, its owner, employees, and contractors from any and all claims, damages, losses, and expenses (including reasonable attorney fees) arising from:

  • Client's breach of these terms and conditions
  • Failure to disclose known hazards or property conditions
  • Inaccurate property boundary information provided by client
  • Unmarked or improperly marked underground utilities
  • Client's negligence or violation of safety instructions

14. Changes to Terms and Conditions

Berry's Tree Pro reserves the right to modify or replace these terms and conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

We encourage you to review these terms periodically. The "Last Updated" date at the top of this page indicates when these terms were most recently revised.

15. Severability

If any provision of these terms and conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.

16. Entire Agreement

These terms and conditions, together with any written estimate or contract signed by both parties, constitute the entire agreement between you and Berry's Tree Pro regarding the use of our services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

No modification to these terms shall be binding unless in writing and signed by an authorized representative of Berry's Tree Pro.

17. Contact Information

If you have any questions about these terms and conditions, please contact us:

Business Name

Berry's Tree Pro

Service Area

Hattiesburg, MS & Surrounding Areas

Acknowledgment

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Thank you for choosing Berry's Tree Pro for your tree removal needs. We look forward to providing you with professional, safe, and reliable service!

Ready to Get Started?

Now that you understand our terms, let's talk about your tree removal project. Get your free estimate today!

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